Fix11: Perform a System Restore. Performing a System Restore helps revert your system to a previous working state, fixing the Acer laptop screen black issue. However, it may also remove recent apps and updates. Be cautious, as you might lose some data or settings in the process. Step 1. TheComputer: ACER Aspire E15. Windows 10. The problems: racing sound, programs using up alot of CPU/RAM, Outlook freezes (not responding), computer doesn't turn on after it sleeps, mouse and typing lags, etc. What I've tried: I've reset the computer twice - completely. I've disabled Google Chrome because it was using up alot Press and hold the Power key for 5 seconds to power the system off completely. Turn on the computer and press the Alt and F10 keys at the same time AcerAspire v5-571p Windows 10 - Unsupported but Microsoft Windows 10 Upgraded Anyway Please refer to the section: To get to Windows Startup Settings in the Windows Recovery Environment (Note: above link also applies to Windows 10) Kindly keep we posted on the status of the issue. If it still persists, we would be glad to assist 1 Go to Acer support site and choose either Notebook or Desktop utilities. (Depends on your system). 2. Click on and install Acer ePower Management Version # for your system. 3. After Acer ePower has been installed, click on Acer eRecovery Management Version # for your system. 4. Reboot computer. Poweryour computer off. Connect the OS recovery and restore USB key to a USB connector on your computer. Power your computer on and press the F2 key when the splash screen first appears. From the BIOS, use your arrow keys to move and highlight the Boot menu. In the Boot list make sure that the first device is the USB HDD followed Findservice & support for your Acer products, search for BIOS updates, manuals, drivers and patches. Windows. Acer AMD Ryzen™ 7000 Series Laptops. Desktops By Category. Predator Gaming Green PC Products Business Education Creators. By Series. Aspire All in Ones Aspire Classic Desktops Nitro Veriton Business Desktops Veriton All asPhiletus said, sometimes after updating to windows 10, original recovery fails to work. i strongly suggest you to create the Acer recovery media before updating to windows 10; start Acer erecovery and follow instructions to create the recovery media. wXjlPeO.